Improving Carers’ Experience

Information for Mental Health Carers in East Sussex

This information is for people who are concerned about a relative, partner or friend because they may be experiencing a mental health problem.



The Improving Carers’ Experience (ICE) Project is funded by East Sussex County Council to

  • Offer information to Carers across East Sussex, usually this takes the form of courses or workshops.
  • Provide training for staff and volunteers around carers’ needs.
  • Involve Carers in supporting the project and to become actively involved in monitoring and developing mental health services locally

See our new ‘Useful Contacts’ pages for an updated list of useful resources


ICE has just produced a ‘ Crisis Care Information‘ handout. This was put together with the help of some carers and we are very grateful for their input. There are paper copies to distribute locally but it is also available on our new CRISIS CARE page.



These information courses are for anyone supporting someone with a mental health issue. They give you an opportunity to find out about diagnoses, treatments, how the services work and how you can respond to particular behaviours and challenges. Places are free, please contact us for more details!



MH is used for mental health and MH issue as a general description of a wide range of symptoms.

‘Patients’ is a term usually reserved for those in Hospitals and in an attempt to make the terminology less medical and disempowering there are several terms in current use, most commonly ‘Service User’ or ‘Client’ or ‘Cared-for person’.

Thanks to Gill, Maggie, Deidre, Gordon, Stephen, Julie, Derek, Ian and others who helped-a lot.

Heringtons (the solicitors) who gave us some free information.

logoSussex Partnership NHS Foundation Trust staff who helped with information, corrections and suggestions and paid for this information to be printed in booklet form in 2016 and 2018.  


logo-large                                    East Sussex County Council who fund the project.   



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