Useful Contacts and Information


Websites with information on diagnoses, medication and treatment.

Royal College of Psychiatrists

Health Advice section with high quality, comprehensive and easy to understand information


National charity with a wide selection of leaflets, information and support options. Specialist information for carers   

0300 5000 927


A national charity with comprehensive information and leaflets, particularly strong on legal/rights issues.

MindEd Hub

This is a free educational resource on children’s and young people’s mental health for any adult

Sussex Partnership NHS Foundation Trust

Information leaflets (search for ‘leaflets’)

Triangle of Care “Working together with family and friend carers to improve the care we provide.”

Substance misuse information    0300 123 6600    txt 82111

National Carers support – (see local pages for local centres)

Carers Trust

Information on your rights and benefits as a Carer, online discussion boards, Carers’ blogs and links to local support.

Carers UK

Information on everything from benefits and tax credits, Carers employment rights and Carers’ assessments to how to complain effectively and challenge decisions.

0808 808 7777

NHS Carers Direct

‘Helpline providing information to help you make decisions about your personal support needs and the needs of the person you’re looking after, including benefits, direct payments, individual budgets, time off and maintaining, leaving or going back to work or education’.

0300 123 1053 9am–8pm Monday to Friday, 11am-4pm weekends    (search ‘carers direct’)

Websites with MH information, forums and self-help tools

A Cognitive Behaviour Therapy (CBT) based programme designed to help

with depression, low mood and bi-polar disorder.

A means of monitoring your moods and letting selected other people know what’s going on.

Lots of advice and information on a wide number of emotional difficulties.

Helps you to think about emotional problems and work towards solving

them. Covers many conditions including anxiety, depression, anger and stress.

Self-harm help for people 16-25 years old including apps and other tools.

A social networking site where people can talk about their feelings with professionals offering advice and monitoring the wall to ensure safety and anonymity. May be a small charge for use but not to people who have served in the armed forces.

Specialist mental health websites with phone and email contact

Anxiety UK

Factsheets, links, downloadable magazine and resources including

Magazine to download. Small payment for some resources.

08444 775774

Alzheimer’s Society

National charity leading the fight against dementia. Lots of useful resources.

0300 222 1122

Bipolar UK

Information and support including online community and local groups. 0333 323 3880


Online Borderline Personality Disorder information plus help for families. Small charge for some services.

Hearing Voices Network

Information and support, some local groups available.

0114 271 8210

No Panic

Advice for carers and people with phobias, anxiety and OCD.

0844 967 4848 (10am-10pm daily)

Youth Helpline (13-20 year olds) 0330 606 1174, weekdays 4pm to 6pm


Information line with trained MH volunteers, Carers welcome to call.

0300 304 700 6-11pm daily

Self-Injury Support

Information line, text and email support for girls / women who self harm.

0808 800 8088 7-10pm Mon-Fri, 3-6pm Thurs.

07800 472908 to text 7-9pm Sun-Fri

Young Minds

Works with younger people and their parents to support mental health

0808 802 5544 9.30am-4pm Mon-Fri

Armed Forces Personnel (and family members)

 Combat Stress

Support for serving personnel, reservists, veterans and their families

0800 138 1619 (24hrs)

Royal British Legion

Practical, emotional and financial support for veterans and serving personnel.   0808 802 8080


Armed forces charity offering lifelong support to veterans.

Helpline 0800 731 4880 9am-5.30pm Mon-Fri

0845 2417141 10.30am-7.30pm

Sussex Armed Forces Mental Health Network

Benefits (also see Carers Support – national)

Department for Work and Pensions (DWP)

Information on benefits for you as a Carer.

Citizens Advice Bureau

Advice available online (webchat), email, phone or face to face in local offices.

03444 111 444 (for local contact details)

National policy and monitoring organisations

National Institute for Health and Care Excellence (NICE)

Provides guidance and advice to improve health and social care.

Care Quality Commission (CQC)

The CQC checks whether hospitals, care homes and care services are meeting national standards.

CQC National Customer Service Centre, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA

03000 61 61 61 8.30am–5.30pm Monday to Friday 

Patient Opinion

Independent website where people can share their experience of NHS

services, good or bad. Comments made on sites are public.

0800 122 3135